Which portal should I use?
Use the current Sofema platform for active training, new purchases, and current account actions. Use the legacy portal only when you need older records or functions that have not moved yet.
Quick answer
Use the steps below to route the issue correctly before escalating it. The page content stays focused on the same support path, but the chrome now matches the knowledge base.
- Start with the route that matches the record or learning activity you need.
- Use the new portal for current learning, purchases, and new certifications.
- Use legacy only for older records or features that have not moved yet.
Choosing the wrong portal creates fake login and missing-course problems.
Need more help?
Still deciding between the current platform and legacy records? Start with the route that matches the learning activity or certificate record you need.