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147.A.95 defines the process for findings issued by the competent authority, including the classification of findings into Level 1 and Level 2, and the corrective action requirements for each level.
What it means in practice
When the competent authority identifies non-compliance during an audit or inspection, it issues a finding. Level 1 findings indicate a significant non-compliance that lowers the safety standard and seriously hazards flight safety. Level 2 findings indicate a non-compliance that could lower the safety standard and could possibly hazard flight safety. The organisation must develop and implement corrective actions within specified timeframes.
For Level 1 findings, the competent authority may take immediate action including suspension or limitation of the approval. Level 2 findings allow the organisation a defined period to develop and implement a corrective action plan, but if the finding is not resolved within this period, it may be escalated to Level 1.
Key requirements
The organisation must have a procedure for receiving, analysing, and responding to findings. Corrective actions must address the root cause, not just the immediate non-compliance. Level 1 findings require immediate corrective action. Level 2 findings must be corrected within the timeframe agreed with the competent authority, typically not exceeding three months.
Common compliance gaps
A common issue is corrective actions that address only the symptom rather than the root cause, resulting in repeat findings on the same topic. Organisations also sometimes lack an effective system for tracking findings and their corrective actions, leading to missed deadlines and avoidable escalation.
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